【Wallet System Upgrade & Deposit Address Update Notice】

Dear BitxEX Users,

To further enhance asset security and platform stability, the BitxEX Wallet Team has completed a major upgrade to our next-generation wallet system.
This upgrade includes a full optimization of the system’s core architecture and the integration of a new multi-layer security custody service to better safeguard user assets.

【Important Notice】

• Effective immediately, all old deposit addresses are no longer valid. Please visit your asset page to obtain and use your new deposit address for all future deposits.

• Depositing to an old address may result in loss of funds or uncredited deposits. BitxEX will be unable to recover assets sent to invalid addresses, so please double-check before proceeding.

• The upgraded wallet system now offers faster deposit confirmations, enhanced security, and improved reliability.

【Additional Information】

This wallet upgrade is part of BitxEX’s ongoing system-wide security enhancement plan, aimed at providing users with stronger protection and a smoother experience.
Please ensure that you update your deposit address before making any transfers to avoid unnecessary risks.

Thank you for your continued trust and support.
If you have any questions, please contact our 24/7 customer support team for assistance.

BitxEX Team
November 7, 2025